While we do our best to answer your queries quickly, it may take about 24 hours to receive a response from us. Thank you in advance for understanding. Wish you a wonderful time.

    In the class/session options you can choose "Schedule a free 20 minute session..." in order to:

    • Ensure that there is a teacher/student connection.
    • Assess whether another type of more specialized follow-up is needed.
    • Define periodicity and rules for working together.

    Privacy and Policy

    Last updated: february 02, 2021

    The privacy policy of the Hélio Santos’ website is described in this document, according to the following division:

    1. Who is responsible for processing your data?.
    2. What data is collected from visitors/students, how is it used, on what basis and where is it stored?
    3. Who are the recipients of your data?
    4. Where is your data stored?
    5. What are your rights when providing your data?
    6. How long is your data stored for?
    7. Warranties.
    8. Cookies.


    It is Hélio Santos’ policy, at all times and for any entity with which he maintains any type of relationship, namely with students, suppliers and competent official bodies, the integrity, availability and confidentiality of the information necessary for the correct exercise of his objectives, expressing its firm commitment to compliance with the legislation in force at all times.

    Every time you use the Hélio Santos website (https://www.helio-santos.com), or when related to him. (for example, booking classes, clarifications, suggestions), the personal data you transmit to us will be treated in accordance with the Privacy described here, so we suggest that you carefully read these policies in order to assess whether you agree with them.

    Hélio Santos reserves the right to modify the Privacy Policy in accordance with new legal and/or regulatory requirements, for security reasons or with the aim of adapting said policy to the instructions of the data protection control authorities.

    Whenever there is a change in the Privacy Policy, the user will be informed of the changes through the website of Hélio Santos, if justified, through communication, and will be asked to renew consent regarding the text of the Privacy Policy. Likewise, Hélio Santos considers that it is fundamental for the safety of his activity, that all external entities with which he relates comply with the safety rules described in this document.

    1. Who is responsible for processing your data?

    The person responsible for the processing of Personal Data is Hélio Sidnei da Cruz dos Santos, with tax address at Rua Prista Monteiro Nº 13, 5º Dt. 1600-792 Lisboa, taxpayer number holder: 235 927 759. The user can contact Hélio Santos, in the following ways:

    – Tel .: +351 965 633 091
    – E-mail address: info.heliosantos@gmail.com

    2. What data is collected from visitors/students, how is it used, on what basis and where is it stored?

    Hélio Santos’ website collects the following Personal Data for different purposes, in particular the following:

    • Name
    • Email address

    The purposes of processing personal data are as follows:

    A. Marketing: Hélio Santos can use your email address to communicate with you by sending you an email, namely:
    – Dissemination of newsletter about classes;
    B. Hélio Santos can use your personal data to communicate, namely, to schedule classes, check availability of scheduling or in response to another subject in the strict interest expressed by the visitor/student;
    C. The Personal Data collected when a contact/pre-registration request is made is necessary to respond to that request.

    3. Who are the recipients of your data?

    Hélio Santos can subcontract other companies to provide certain services, such as delivery/collection services, tax and accounting advice, marketing (including sending SMS and e-mail) or maintaining the website and digital suppliers. In such cases, these third-party companies may need to access certain information and data from the data owners. Hélio Santos guarantees that, in these cases, these third parties will have limited access to the data holders’ information, restricted only to the data necessary for the performance of the contracted tasks and that a contract has been signed between the parties in which data protection is regulated. Personal Data, these third parties undertake not to disclose Personal Data in any way, nor to use it for purposes other than providing the contracted services.

    Access to any type of information asset by third parties that Hélio Santos hires and/or outsources is expressly prohibited without the written authorization of Hélio Santos and its owners.
    Likewise, Hélio Santos will be able to communicate your Personal Data when determined by law, in the context of a judicial process or in the scope of investigations of suspicious activities.

    Hélio Santos’ website does not intentionally collect personal information from children under 18 years of age. If you discover that you are involuntarily collecting personal information from children under the age of 18, Hélio Santos will take the necessary steps to delete the information as quickly as possible, unless required by applicable law to maintain it.

    4. Where is your data stored?

    Hélio Santos stores the information on PTisp servers (ptisp.pt) that are in a safe environment, protected against unauthorized access, use or disclosure of the Personal Data that the user provides.
    The stored data is integrated into a duly regularized database with the National Data Protection Commission CNPD, and its processing is automated, organized and maintained directly by PTisp in accordance with data protection laws. (Read this organization’s Privacy Policy: https://ptisp.pt/company/legal)

    Hélio Santos adopts adequate procedures to ensure that its information is accurate, complete and current, but it is up to the user to update or correct their personal information when necessary by contacting Hélio Santos.

    5. What are your rights when providing your data?

    In accordance with the applicable legislation in the General Data Protection Regulation | RGPD, Hélio Santos undertakes to respect the confidentiality of his personal data and to guarantee the exercise of his rights to:

    a) Right to information: students have the right to obtain clear, transparent and understandable information about the way Hélio Santos uses his Personal Data. That’s why we make this Privacy Policy available to you.
    b) Right of access: in addition to the right to information, you can access your personal data that we keep. In these cases, Hélio Santos will provide a copy of the personal data that are subject to conservation. In addition, when requested electronically, the information will be provided in electronic format in common use.
    c) Right of rectification: you have the right to rectify your personal data if they are incorrect, outdated or if you wish to complete them. To do this, you can contact us for the contacts above;
    d) Right of erasure/right to be forgotten: you can ask us to delete your data, however, please note that this is not an absolute right, since we may have legal grounds or other legitimate interests for the retention of your personal data.
    e) Right to opt-in, including direct marketing: you can unsubscribe from Hélio Santos’ newsletter or choose to be removed from our direct marketing communications at any time. The easiest way to do this is by clicking on the link “remove it in any email or communication we send you, but you can also contact us for that purpose.
    f) Right to withdraw consent at any time for data processing: you can withdraw your consent for data processing when such processing is based on your consent. Withdrawal of consent does not affect the legality of consent-based treatment prior to withdrawal.
    g) Right to complain to the National Data Protection Commission | CNPD: If you believe that the processing of your personal data by the microcontroller violates the applicable data protection legislation, you can file a complaint with the National Data Protection Commission “CNPD”. Do not hesitate to contact us before submitting a complaint to the CNPD.
    h) Right to data portability: you have the right to request the transfer or copy of your personal data from our database to another.
    i) Right to limit the processing: you have the right to request the restriction of the processing of your personal data in the following situations: if you contest the veracity of the data, if the processing is illegal and you do not want to delete your data but only limit it, if the data are no longer required by Hélio Santos, or if he has exercised the said right of opposition, during the period of time in which Hélio Santos analyzes whether or not his legitimate treatment interests prevail.
    To request the exercise of any of the rights listed above, in addition to the forms expressly mentioned in the respective paragraphs, you can send a communication addressed to the above-mentioned address or by sending an e-mail to the e-mail address mentioned above, that you You can also use it if you have any questions about this Privacy Policy.

    6. How long is your data stored for?

    Hélio Santos stores Personal Data for the time strictly necessary to achieve the purpose for which it was collected, to respond to your needs or to comply with your legal obligations.
    To determine the time period for which your data is stored, the criteria listed below are used. If several criteria are applied simultaneously, your personal data will be saved according to the criterion that implies the preservation of your Personal Data for the longest period of time.

    a) When registering for classes/sessions, we will keep your personal data during the period of our business relationship, including the period for handling any complaints that may arise, without prejudice to the fulfillment of the controller’s obligations (legal period for maintaining accounting documents) ;
    b) When you contact us to ask questions, we will keep your personal data for as long as necessary to resolve your question;
    c) When you consent to the sending of direct marketing, we will keep your personal data until you cancel the subscription or ask us to delete it;
    d) The period provided for in the applicable legislation; or
    (g) until the specific purpose applicable to certain data ceases to exist.
    In any of these situations, if there are pending legal or judicial processes, the data will be kept for the duration of the process and up to six months after the final decision.
    After the storage periods mentioned above, Personal Data will be deleted and/or deleted securely.

    7. Warranties

    The data owner guarantees that the Personal Data communicated to Hélio Santos is correct and accurate and undertakes to notify any changes or modifications thereof and assumes sole responsibility for the losses and damages caused by the incorrect, inaccurate or incomplete communication of the data .
    The data subject is expressly warned that when disclosing Personal Data in public media of Hélio Santos such as Facebook, Instagram or Youtube, this information may be viewed and used by third parties.

    8. Cookies

    About this cookie policy
    This Cookie Policy explains what cookies are and how they are used, the types of cookies used, that is, the information that is collected using cookies and how that information is used and how to control cookie preferences. For more information on the use, storage and how your personal data is kept safe, please see the Privacy Policy above.

    You can at any time change or withdraw your consent from the Cookie Statement on this website.
    Find out more about who Hélio Santos is, how to contact him and how his personal data is treated in the Privacy Policy above.
    Your consent applies to the following domains: www.helio-santos.com

    What are cookies?
    Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

    How are cookies used?
    As most of the online services, this website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

    The third-party cookies used on this website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

    What types of cookies are used?
    Essential: Some cookies are essential for you to experience all the features of this website. They allow you to maintain user sessions and prevent any security threats. They do not collect or store any personal information.

    Statistics: These cookies store information such as the number of visitors to the website, the number of unique visitors, which pages of the website were visited, the origin of the visit, etc. This data helps you understand and analyze your site’s performance and where it needs improvement.

    Marketing: These cookies are used to personalize ads that may be presented to you, so that they are meaningful to you. These cookies also help to track the efficiency of any advertising campaigns. The information stored in these cookies can also be used by third-party ad providers to show you ads on other sites in the browser.

    Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.

    Preferences: These cookies help to store your settings and browsing preferences, such as language preferences, so that you have a better and more efficient experience in future visits to the site.

    The below list details the cookies used in our website.

    _gaRecords a unique identification that is used to generate statistical data on how the visitor uses the website.
    _gatUsed by Google Analytics to track the request rate.
    _gidRecords a unique ID that is used to generate statistical data about how the visitor uses the site.

    How can I control the cookie preferences?
    Should you decide to change your preferences later through your browsing session, you can click on the “Privacy and Cookies Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

    In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more about how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.